1. Overview & Scope
GharSacho is a localized SaaS property management ecosystem designed specifically for landlords, real estate agents, and tenants in Nepal. This Privacy Policy outlines our standards regarding the collection, handling, storage, and protection of data processed across our Web services. We strictly adhere to privacy standards aligned with the Individual Privacy Act 2075 B.S. of Nepal and global standards for digital property management platforms.
2. Information We Collect
To deliver complete rental ecosystem functionality, legally binding lease generation, and transparent rent accounting, GharSacho collects the following data categories:
User Identity & Profile Data
- Full Name, Username, and System Role (Landlord, Agent, Tenant, Admin)
- Primary Email Address and Phone Numbers
- Permanent Address and Profile Avatar images
Financial & Billing Data
- Bank Name, Account Number, and Account Holder Name
- Payment QR Code images and uploaded Proof of Payment receipts (PDF/JPEG)
- Transaction Reference IDs from eSewa, Khalti, or Direct Bank Transfers
Property & Lease Documents
- Property Location, Unit Details, Floor/Area SqFt
- Tenant Identification Documents (Citizenship / Passport upload)
- Digital Signatures, Monthly Rent, Deposits, Lease Agreements (AD/BS Dates)
System Logs & Inquiries
- Cryptographic Password Hashes, Session Cookies/Tokens, Reset OTP hashes
- Contact inquiries (Name, Email, Phone, Subject, Message content)
- Landlord Expense Records and Receipt Attachments
3. How We Use Your Information
4. Data Sharing & Security
GharSacho maintains an absolute policy: we DO NOT sell, rent, or trade user personal information to third-party advertising networks. Data sharing occurs exclusively between contract counterparties (e.g., Landlord viewing associated Tenant records) or when required under valid legal process in Nepal.
Security Implementation Standards:
- All user passwords stored as salted cryptographic hashes (Bcrypt).
- HTTPS network transport encryption across all web interactions.
- Uploaded identification documents and payment receipts stored securely with strict RBAC controls.
5. User Rights & Contact
You have full rights to inspect, update, or request corrections to your personal profile information. For any privacy queries or data access requests, please contact our privacy compliance team: